Privacy Policy

Who we are

Optimal Realty is a luxury real estate advisory based in Gurugram, Haryana, India, operating the website optimalrealty.in. For any privacy question you can reach us at contactus@optimalrealty.in or +91 84483 18033.

Information we collect

• Details you give us: your name, phone number, email and any message when you submit an enquiry form, request a callback, or contact us on WhatsApp, call or email.
• Property preferences: the localities, budget, configuration and listings you enquire about, so we can shortlist relevant options.
• Usage data: standard analytics such as pages viewed, device and browser type, and approximate location, collected via cookies and similar technologies (see below).

How we use your information

• To respond to your enquiry and provide property advisory services.
• To share a curated, relevant shortlist and arrange site visits.
• To improve our website, content and services.
• To send you information you have requested. We do not sell your data.

Cookies and analytics

We use analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use the site. These may set cookies. You can control or delete cookies in your browser settings; disabling them may affect some features.

Sharing your information

We share your details only as needed to serve your enquiry, for example with a developer or partner for a specific property you have expressed interest in, or with trusted service providers who help us operate (hosting, communication and analytics). We may disclose information where required by law.

Data retention and security

We keep your information only as long as necessary for the purposes above or as required by law, and we apply reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure.

Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, you may request access to, correction of, or deletion of your personal data, and you may ask us to stop contacting you. To exercise any of these, email contactus@optimalrealty.in.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its revision date.